Our Privacy Policy

Last Updated: [05/05/23]

Secure Plus Australia Pty Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our cyber-security product ("the Software"). By using the Software, you consent to the practices described in this policy.

  1. Information Collection

Through the use of our Software, we may occasionally collect information relating to the use of your computer. This information is collected to enhance the functionality and performance of our Software, as well as to provide you with a secure experience. The types of information we collect may include:

  • Device information: We may collect technical information about your computer, such as the operating system, device type, and IP address.

  • Software usage data: We may collect data on how you interact with our Software, including the features you use, settings, and preferences.

  1. Information We Do Not Collect

We want to be transparent about the types of information we do not collect from your computer. We do NOT collect any information about your website history or currently visiting websites. Additionally, we do NOT monitor or observe you utilizing your computer at any time without speaking to you via phone prior.

  1. Information Sharing

We do NOT sell or disclose any information collected through the Software to third parties outside of Secure Plus Australia Pty Ltd. Your information is only shared in the following circumstances:

  • Internal use: We may share information within our organization to analyze trends, improve our products and services, and ensure the proper functioning of our Software.

  • Legal requirements: We may disclose your information if required to do so by law, regulation, or legal process, including to cooperate with government authorities, law enforcement agencies, or in response to a subpoena or court order.

  • Incident reporting: All incidents related to cybercrime or suspicious activities are recorded and logged for internal use and evidence collection purposes. This information may be shared with authorized entities such as the Australian Federal Police (AFP) and/or Cyber Watch for investigation and crime reporting.

  1. Data Security

We take appropriate measures to protect the security of your information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. We recommend that you take steps to protect yourself, such as using strong and unique passwords, keeping your Software updated, and regularly monitoring your computer for any unauthorized activities.

  1. Third-Party Websites

Our Software may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties before using their services or providing any personal information.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any significant changes by posting the revised policy on our website or through other reasonable means. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@secureplus.com.au or phone us at 1300 63 34 64.

By using our Software, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.